Terms & Conditions – 995bad Platform Rules and Player Obligations

These Terms & Conditions ("Terms") govern your access to and use of the 995bad online casino and sports betting platform ("Platform"), operated under the 995bad brand ("we", "us", "our"). By registering an account, depositing funds, or placing any bet on the Platform, you confirm that you have read, understood, and agreed to be bound by these Terms in full.

995bad reserves the right to amend these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Continued use of the Platform after any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review this page periodically.

To register and maintain an account on 995bad, you must satisfy all of the following conditions at all times:

• You are at least 21 years of age. 995bad strictly enforces the 21+ age requirement. Proof of age may be requested at any time.
• You are acting on your own behalf and not as an agent or representative of any third party.
• You are not a resident of any jurisdiction where online gambling is explicitly prohibited under applicable law.
• You have not previously been self-excluded from the 995bad platform or any affiliated gambling service.
• You are not an employee, contractor, or immediate family member of an employee or contractor of 995bad.
• All personal information provided during registration is accurate, current, and complete.

995bad reserves the right to conduct identity verification checks at any point during the account lifecycle. Failure to provide requested documents within a reasonable timeframe may result in temporary suspension of withdrawal rights or permanent account closure.

Each player is permitted to hold one active account only. Duplicate accounts detected by the platform's fraud and risk systems will be merged or closed, and any associated bonus balances forfeited without prior notice.

You are responsible for all activity conducted through your account. You must keep your username and password strictly confidential. If you suspect that your account credentials have been compromised, you must notify 995bad support immediately at [email protected]. 995bad will not be liable for any losses resulting from unauthorised use of your account where you failed to notify us promptly after becoming aware of the breach.

995bad reserves the right to suspend or close any account at its discretion, particularly where fraudulent activity, breach of these Terms, or abnormal betting patterns are detected.

995bad accepts deposits via the following Bangladesh-based mobile financial services and payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank Mobile Banking, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. Accepted methods may change from time to time; the current list is displayed on the deposit page within your account.

All deposits must be funded from a payment account registered in your own name. Depositing funds on behalf of another player, or receiving deposits from a third party, is strictly prohibited. The minimum deposit amount is ৳200. There is no maximum deposit limit, however large deposits may trigger enhanced identity verification requirements.

Deposits are typically credited to your 995bad balance instantly upon confirmation of the mobile wallet transfer. 995bad is not responsible for delays caused by the payment service provider, network congestion, or banking holidays.

Withdrawal requests may only be made to a payment account registered in the same name as your 995bad account. The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 24 hours of submission, subject to identity verification and fraud screening.

995bad reserves the right to request supporting documentation — including but not limited to a national ID card, passport, or proof of payment method ownership — before processing any withdrawal. Withdrawal requests submitted during peak periods, public holidays, or Eid and Pohela Boishakh seasonal periods may experience additional processing time.

Any bonus funds that have not met the applicable wagering requirements at the time of a withdrawal request will be deducted from the withdrawable balance automatically. Real-money winnings earned from bonus play are subject to the bonus terms applicable to that promotion.

995bad offers a range of bonuses and promotional incentives to eligible players. Each bonus is subject to its own specific terms, including wagering requirements, minimum odds restrictions, game contribution percentages, and expiry dates. These specific terms are communicated at the point of the offer and supersede any general statements about bonuses in these Terms.

General bonus rules applicable to all promotions unless stated otherwise:

• Bonus funds must be wagered the specified number of times before any withdrawal can be processed from that bonus balance.
• Only one welcome bonus may be claimed per player, per household, per IP address, and per device.
• 995bad reserves the right to withdraw any bonus offer at any time without prior notice.
• Bets placed using bonus funds that are later deemed to violate these Terms may be voided.
• Bonus abuse — including but not limited to creating multiple accounts to claim multiple bonuses, collusion with other players, or exploiting technical errors — will result in the immediate cancellation of the relevant bonus and may result in permanent account closure.

All sports bets placed on the 995bad sportsbook are subject to the specific rules of the market in question. In the event of a dispute regarding the outcome of a sporting event, 995bad's decision — based on official results from the relevant governing body (e.g., ICC, BPL governing board, FIFA) — shall be final and binding.

Casino games on the 995bad platform are supplied by certified third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each game operates according to its own published rules and paytable. The platform's random number generation (RNG) systems and live dealer game integrity are the responsibility of the respective game providers, who maintain their own certifications and audit obligations.

In the event of a technical malfunction during a game session — including but not limited to server errors, disconnection, or software failure — 995bad reserves the right to void the affected round and return the staked amount to the player's balance. Winnings generated during a technically compromised session may be withheld pending investigation.

The following actions are strictly prohibited on the 995bad platform. Violation of any of these rules constitutes a material breach of these Terms and may result in immediate account suspension, permanent ban, and forfeiture of all balances:

• Using automated betting software, bots, macros, or scripts to place bets or interact with the platform.
• Using a VPN, proxy server, or other technology to mask your true location or circumvent geographic restrictions.
• Collusion with other players, including match-fixing, chip-dumping in poker or live games, or coordinated betting to exploit promotional terms.
• Attempting to exploit software bugs, pricing errors in odds, or game malfunctions for financial gain.
• Providing false or misleading information during registration, verification, or any customer support interaction.
• Using stolen, cloned, or fraudulent payment credentials to fund your account.
• Engaging in money laundering or any activity that 995bad reasonably suspects may be in violation of applicable financial crime laws.

995bad is committed to promoting responsible gambling among its player base in Bangladesh. The Platform provides tools including voluntary deposit limits, session time reminders, cooling-off periods, and self-exclusion, all of which are accessible through your account settings or by contacting our support team at [email protected].

If you believe that your gambling behaviour has become problematic, we strongly encourage you to make use of these tools immediately and to seek help from qualified counselling services. 995bad will honour all self-exclusion requests within one business day of receipt. During the self-exclusion period, the player will be unable to deposit, bet, or claim promotions. For detailed guidance, please visit our Responsible Gaming page.

All content on the 995bad platform — including but not limited to logos, trademarks, game graphics, software, text, and design elements — is the intellectual property of 995bad or its licensed third-party providers. You may not reproduce, distribute, modify, or create derivative works from any platform content without prior written consent from 995bad.

To the fullest extent permitted by applicable law, 995bad shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the platform, including losses resulting from gambling outcomes, service interruptions, unauthorised account access (where reasonable security measures were in place), or reliance on information published on the platform.

995bad does not guarantee the continuous, uninterrupted availability of the platform. Scheduled maintenance, emergency downtime, or events outside our reasonable control — including but not limited to natural disasters, acts of government, or telecommunications failures — may temporarily affect platform access. 995bad will endeavour to provide advance notice of scheduled maintenance where practicable.

These Terms shall be interpreted in accordance with applicable law. In the event of a dispute between you and 995bad arising from these Terms or your use of the platform, both parties agree to first attempt resolution through direct negotiation. You may contact our support team at [email protected] to raise a formal complaint. 995bad will acknowledge all formal complaints within 48 hours and aim to provide a substantive response within seven (7) business days.

995bad's decision on any dispute relating to game outcomes, bonus eligibility, or account status shall be final and binding where that decision is consistent with these Terms and the specific rules of the game or promotion in question.

Your personal data is handled in accordance with our Privacy Policy, which forms an integral part of these Terms. By registering an account on 995bad, you consent to the collection, processing, and storage of your personal data as described in the Privacy Policy. We do not sell your personal data to third parties.

995bad reserves the right to update or replace these Terms at any time. Material changes will be communicated to registered players via a notification in their account dashboard or by email where an address is held on record. The revised Terms will take effect from the date of publication on this page. If you do not agree to the revised Terms, you must cease using the platform and may request account closure by contacting our support team.

If you have any questions regarding these Terms & Conditions, please contact the 995bad support team. Our support staff are available to assist players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

Support email: [email protected] (plain text — not a clickable link)

Support is available in English. Response times are typically within 24 hours, Monday through Sunday, Bangladesh Standard Time (BST, UTC+6).